Responsible AI Policy

Version 1.8 • Last Revised: February 2, 2026

Purpose

At Pluviant Systems Private Limited ("Pluviant", "we", "our", or "us"), we are committed to designing, developing, deploying, and governing Artificial Intelligence (AI) systems responsibly, ethically, securely, and transparently.

This Responsible AI Policy establishes the principles and practices that guide our use of AI technologies in delivering products, services, consulting engagements, and internal operations.

Our goal is to build AI solutions that augment human capabilities while protecting individuals, organizations, and society from potential harms.

Scope

This policy applies to:

  • Artificial Intelligence systems
  • Generative AI applications
  • Large Language Models (LLMs)
  • Machine Learning models
  • AI Agents and autonomous systems
  • Predictive analytics systems
  • Recommendation engines
  • Data processing pipelines
  • AI-powered automation solutions
  • Third-party AI services integrated into our solutions

This policy applies to:

  • Employees
  • Contractors
  • Consultants
  • Temporary workers
  • Vendors
  • Technology partners
Our Responsible AI Principles

Pluviant adheres to the following principles.

3.1 Human-Centered AI

AI is designed to assist humans, not replace human judgment.

We ensure that:

  • Humans remain accountable for critical decisions.
  • Users can review AI-generated outputs.
  • Human oversight exists where necessary.
  • Users can challenge or override AI decisions.
3.2 Transparency

We strive to provide appropriate transparency regarding AI systems.

Where applicable, we will disclose:

  • When AI is being used.
  • The purpose of AI processing.
  • The limitations of AI outputs.
  • Whether content is AI-generated.

Users should not be misled into believing AI-generated outputs are human-generated unless explicitly stated.

3.3 Fairness and Non-Discrimination

We are committed to minimizing bias.

We will make reasonable efforts to ensure AI systems do not unfairly discriminate based on:

  • Age
  • Disability
  • Gender
  • Race
  • Ethnicity
  • Nationality
  • Religion
  • Socioeconomic background
  • Other legally protected characteristics

We regularly evaluate models for fairness risks.

3.4 Privacy by Design

We integrate privacy safeguards throughout the AI lifecycle.

We:

  • Minimize data collection.
  • Limit access to authorized personnel.
  • Protect sensitive information.
  • Apply encryption where appropriate.
  • Follow data retention policies.
3.5 Security by Design

We implement security controls to protect AI systems.

Controls may include:

  • Identity and access management
  • Multi-factor authentication
  • Encryption
  • Security monitoring
  • Audit logging
  • Threat detection
  • Vulnerability management
3.6 Reliability and Accuracy

AI systems may produce incorrect, incomplete, or misleading outputs.

Therefore:

  • AI outputs must be independently validated when used for important decisions.
  • Customers should not rely solely on AI recommendations.
  • Human review is encouraged.

No AI system is guaranteed to be error-free.

Acceptable Use of AI

Users shall not use Pluviant AI solutions to:

  • Engage in unlawful activities.
  • Generate harmful content.
  • Create malware or malicious software.
  • Conduct cyberattacks.
  • Spread misinformation.
  • Create deceptive deepfakes.
  • Commit fraud.
  • Harass individuals.
  • Violate intellectual property rights.
  • Circumvent security measures.

Violations may result in immediate suspension or termination of services.

Prohibited AI Activities

Pluviant prohibits AI systems from being intentionally used for:

Harmful Activities
  • Violence promotion
  • Terrorist activities
  • Illegal weapons development
  • Human trafficking
Fraudulent Activities
  • Identity theft
  • Financial fraud
  • Phishing campaigns
  • Social engineering attacks
Harmful Content Generation
  • Malicious code generation
  • Spam generation
  • Manipulated content intended to deceive
Surveillance Misuse

Unauthorized use of AI for:

  • Mass surveillance
  • Unauthorized facial recognition
  • Unlawful monitoring
Human Oversight Requirements

Human review is required for high-impact decisions involving:

  • Hiring decisions
  • Employee evaluations
  • Financial approvals
  • Healthcare recommendations
  • Legal decisions
  • Government services
  • Security-related actions

AI shall not be the sole decision-maker in these scenarios.

Data Usage Principles

We process data lawfully and responsibly.

We follow these principles:

Data Minimization

We collect only data necessary for service delivery.

Purpose Limitation

Data is used only for authorized business purposes.

Access Control

Access is limited to authorized personnel.

Retention Limitation

Data is retained only as long as necessary.

Customer Data Protection

Customer data remains the property of the customer unless otherwise agreed in writing.

Pluviant will not:

  • Sell customer data.
  • Share customer confidential information without authorization.
  • Use customer data for unrelated purposes.
Generative AI Usage

When using Generative AI technologies:

Users must not submit:

  • Passwords
  • Authentication secrets
  • Financial account information
  • Government identification numbers
  • Sensitive confidential information unless explicitly authorized

Users are responsible for validating generated outputs before operational use.

Third-Party AI Services

Pluviant may utilize third-party AI providers, including but not limited to:

  • OpenAI
  • Microsoft Azure AI
  • AWS AI Services
  • Google Cloud AI

Third-party services are governed by their respective terms and privacy policies.

We evaluate vendors before integration.

Intellectual Property

Unless otherwise agreed:

Customer-owned assets:

  • Customer data
  • Customer documents
  • Customer systems

Pluviant-owned assets:

  • Internal frameworks
  • Accelerators
  • Methodologies
  • Templates
  • Reusable components

Project ownership will be defined in individual contracts.

AI Risk Management

We periodically assess risks associated with AI systems, including:

Technical Risks
  • Hallucinations
  • Model drift
  • Data quality issues
Security Risks
  • Prompt injection
  • Data leakage
  • Unauthorized access
Ethical Risks
  • Bias
  • Discrimination
  • Misuse
Operational Risks
  • Service interruptions
  • Third-party dependencies

Appropriate mitigation controls are implemented.

Monitoring and Auditing

We may monitor AI systems to:

  • Improve performance
  • Detect anomalies
  • Enhance security
  • Ensure compliance

Monitoring activities will respect applicable privacy laws.

Incident Management

Any suspected AI misuse or security incidents should be reported immediately.

We will:

  • Investigate incidents promptly.
  • Contain identified risks.
  • Implement corrective actions.
  • Notify affected parties when legally required.
Regulatory Compliance

Pluviant aims to comply with applicable regulations, including:

India
  • Digital Personal Data Protection Act, 2023 (DPDP Act)
International (where applicable)
  • GDPR
  • SOC 2 principles
  • ISO 27001 controls

Compliance obligations may vary by customer engagement.

Policy Updates

This policy may be updated periodically.

The latest version will always be published on our website.

Continued use of our services constitutes acceptance of updates.

Contact Information

Pluviant Systems

📍 Hyderabad, Telangana, India

🌐 Website: www.pluviant.com

📧 General: info@pluviant.com

Pluviant Systems is committed to developing AI that is transparent, secure, fair, accountable, and human-centered. We believe AI should augment human potential while protecting privacy, safety, and societal well-being.